NCBA Group has posted a profit after tax of Ksh 16.4 billion in its Q3 2025 financial results, which is an 8.5 per cent increase compared to Ksh 15.1 billion reported during a similar period in 2024.
NCBA 2025 financial results key highlights
- Profit before tax of Ksh 20.5 billion,11.1 per cent up year on year.
- Profit after tax of Ksh 16.4 billion, 8.5 per cent up year on year.
- Operating income of Ksh 53.4 billion,13.8 per cent up year on year.
- Operating expenses of Ksh 27.9 billion,14.0 per cent up year on year.
- Provision for credit losses was Ksh 5.1 billion, 24.5 per cent up year on year.
- Digital Loans disbursed were Ksh 1 trillion, 35 per cent up year on year.
- Customer deposits closed at Ksh 488 billion, 5.3 per cent down year on year.
- Total Assets closed at Ksh 665 billion, 2.0 per cent down year on year.
Commenting on the results, NCBA’s Group Managing Director, John Gachora, noted, “We are pleased to announce our financial results for the third quarter of 2025, marked by strong growth in profitability, resilient NPL coverage of 68.9 per cent, dynamic subsidiary performance and continued focus on making our customers’ lives easier in a broadly stable operating environment.”
“Our profitability was driven by prudent cost of funding management and better asset quality. Over the review period, regional subsidiaries demonstrated improved effectiveness in recovering bad debts, reflecting disciplined execution of remedial actions. Our balance sheet remained solid with assets and customer deposits impacted by pricing adjustments and softer lending activities across the markets,” he added.
Gachora noted that NCBA’s Kenya Bank subsidiary remained the key driver of Group PBT with 82 per cent contribution, while the regional subsidiaries delivered Ksh 2.6 billion PBT, a contribution of 12.5 per cent to the Group.
The non-banking subsidiaries, including the Investment Bank, Bancassurance, Leasing and NCBA Insurance, delivered a combined PBT growth of 48 per cent to reach Ksh 1.2 billion, which was a 5.5 per cent contribution to Group PBT.
NCBA’s ucustomer-centricity and retail expansion
In line with the Group`s customer obsession mission, NCBA Kenya Bank continued to enable more affordable borrowing by announcing its 5th base lending rate cut this year to 13.27 per cent per annum, while the ongoing monthly account maintenance fees waiver helped customers in Kenya and Rwanda navigate the macro-economic environment with ease.
The Group`s ongoing retail network expansion, now reaching 122 branches, targeted product campaigns and enhanced customer engagement initiatives were key drivers of its customer acquisition strategy. The core retail banking customers were served through multiple key Initiatives in Q3 2025, including segmented thought leadership forums, diaspora banking activations in Australia and the Middle East, card loyalty promotions and digital account onboarding service innovation.
NCBA reinforced its market share leadership in Asset Finance by revamping the PSV proposition through offering up to 90 per cent financing and bundling with Komiut, the digital fare collection platform designed to simplify, secure and modernise revenue management for public transport operators.
Additionally, the Group signed vehicle financing MOUs with Mobikey and Car & General and to advance sustainable transport, partnered with CFAO Mobility (Loxea) to finance electric vehicles, including up to 90 per cent financing for the latest BYD Shark 6 plug-in hybrid pickup.
The Group officially launched its upgraded Corporate Banking digital platform, NCBA ConnectPlus, to customers, becoming the first bank in East Africa to deploy Intellect’s cloud-based banking solution. The platform, which has already onboarded +20,000 Kenyan customers, will be rolled out in Uganda, Tanzania and Rwanda to provide upgraded corporate banking services for all East African clientele.
Changing The Story of Creative Entrepreneurs and The Youth
To advance its Change The Story targeted mentorship and skills development for youth sustainability commitment, NCBA partnered with renowned music producer Motif-Di-Don on his Elev8 LIVE music platform designed to discover, onboard and elevate new music artists.
Serving as the Group’s pilot entry into the creative economy, which contributes 5.3 per cent to Kenya`s GDP (valued at USD 110 billion) and supports over 300,000 creative entrepreneurs, Elev8 LIVE lays the foundation for developing tailored financial products.
