The University of Eldoret has officially received the ISO 9001:2015 certification from the Kenya Bureau of Standards.
University’s Vice-Chancellor, Prof. Thomas Cheruiyot, accepted the certificate from KEBS North Rift Regional Manager Vincent Cheruiyot, who presented it on behalf of the KEBS Managing Director, Esther Ngari.
The presentation of the certificate, issued following a rigorous audit, was graced by the Education Cabinet Secretary. Julius Migos Ogamba.
In his speech, CS Ogamba, as he congratulated the University of Eldoret for the achievement, said that the re-certification was a milestone that signified the institution’s adherence to international standards of quality management.
“ISO certification is a commitment to continuous improvement efficiency and customer satisfaction. In the education sector, this translates to a better governance structure, enhanced academic service delivery and improved students experience,” Ogamba said.
He also emphasized that the quality standards ensure that students receive the best education, administrative systems run smoothly, and there is a culture of accountability at all levels and a catalyst for continuous collaboration and transformation.
On her part, KEBS MD Esther Ngari, in a speech delivered on her behalf by the KEBS North Rift Region Regional Manager, Vincent Cheruiyot, noted that UoE had embraced the highest standards, and the recertification signified the successful attainment of the stringent global standards.
She emphasized that the assessments and audits hold significant weight as excellence, quality, and standardization are paramount.
The KEBS boss further highlighted that UoE had exemplified exceptional quality, emphasizing that quality is not a simple target but a culture ingrained in the systems and processes.
Meanwhile, the Chair of the UOE Council, Dr. Ismail Buro, affirmed that the University is committed to upholding international quality standards in all of its operations.
He emphasized that achieving and maintaining such certification requires dedication to continuous improvement, operational efficiency and customer satisfaction.
The significance of the recertification includes;
- Improved service delivery through streamlined academic and administrative processes
- Enhanced accountability and transparency in university operations
- Create confidence among students, staff and stakeholders in the quality of education and services offered
- Align with global best practices, making the University graduates more competitive in the job market.
